FAQ

What is your fleet size and what types of vehicles do you operate?

We currently operate over 200+ courier vans, taxi trucks, Semi and B double combinations

Do you provide insurance for transported goods?

As we are not a common carrier, we do not offer insurance for goods during transport. It is the customer's responsibility to insure their goods

Will your operations notify about delays and provide accurate ETAs?

Our operations prioritize communication and service, and we will make every effort to inform you about any delays and provide accurate delivery estimates

Is it possible to request for items to be left in a safe place if no one is home?

Absolutely! You can provide us with an Authority to Leave (ATL) instruction at the time of booking. In the event that we arrive at a delivery site and no one is present, we will contact you to confirm the ATL or discuss alternative instructions for the delivery

Is it possible to integrate your services with software such as Machship etc., for potential clients?

We have the capability to integrate with most systems, including Machship. To set up the integration, we will coordinate with both our technical support teams to establish the necessary connections

How do you differentiate yourself and provide a superior alternative compared to your competitors?

We stand out by prioritizing communication and service as key pillars of our business. We are dedicated to treating all customers with respect, regardless of their size or turnover. We believe in delivering exceptional customer service to create a better alternative in the market

What is your fleet size and what types of vehicles do you operate?

We currently operate over 200+ courier vans, taxi trucks, Semi and B double combinations

Do you provide insurance for transported goods?

As we are not a common carrier, we do not offer insurance for goods during transport. It is the customer's responsibility to insure their goods

Will your operations notify about delays and provide accurate ETAs?

Our operations prioritize communication and service, and we will make every effort to inform you about any delays and provide accurate delivery estimates

Is it possible to request for items to be left in a safe place if no one is home?

Absolutely! You can provide us with an Authority to Leave (ATL) instruction at the time of booking. In the event that we arrive at a delivery site and no one is present, we will contact you to confirm the ATL or discuss alternative instructions for the delivery

Is it possible to integrate your services with software such as Machship etc., for potential clients?

We have the capability to integrate with most systems, including Machship. To set up the integration, we will coordinate with both our technical support teams to establish the necessary connections

How do you differentiate yourself and provide a superior alternative compared to your competitors?

We stand out by prioritizing communication and service as key pillars of our business. We are dedicated to treating all customers with respect, regardless of their size or turnover. We believe in delivering exceptional customer service to create a better alternative in the market

What is your fleet size and what types of vehicles do you operate?

We currently operate over 200+ courier vans, taxi trucks, Semi and B double combinations

Do you provide insurance for transported goods?

As we are not a common carrier, we do not offer insurance for goods during transport. It is the customer's responsibility to insure their goods

Will your operations notify about delays and provide accurate ETAs?

Our operations prioritize communication and service, and we will make every effort to inform you about any delays and provide accurate delivery estimates

Is it possible to request for items to be left in a safe place if no one is home?

Absolutely! You can provide us with an Authority to Leave (ATL) instruction at the time of booking. In the event that we arrive at a delivery site and no one is present, we will contact you to confirm the ATL or discuss alternative instructions for the delivery

Is it possible to integrate your services with software such as Machship etc., for potential clients?

We have the capability to integrate with most systems, including Machship. To set up the integration, we will coordinate with both our technical support teams to establish the necessary connections

How do you differentiate yourself and provide a superior alternative compared to your competitors?

We stand out by prioritizing communication and service as key pillars of our business. We are dedicated to treating all customers with respect, regardless of their size or turnover. We believe in delivering exceptional customer service to create a better alternative in the market

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